Confidentiality
All information (documented or verbal) that the client shares with Michelle, is bound to confidentiality, but is not considered a legally confidential relationship (like in medicine or law). Michelle agrees not to disclose any information relating to the client without the client’s written consent. Confidential information does not include information that: (a) was in Michelle's possession prior; (b) is generally known to the public or in the client’s industry; (c) is obtained by Michelle from a third party, without breach of any obligation to the client; (d) is independently developed by Michelle without use of or reference to the client’s confidential information; or (e) that Michelle is required by law to disclose.
Cancellation Policy
It is the client’s responsibility to notify Michelle 24 hours in advance of the scheduled session if they cannot make it. Michelle will wait for 15 minutes before noting the client has not turned up for the session. The client will be charged for the session if they do not turn up, unless it is an emergency situation or due to illness. If Michelle needs to cancel the scheduled session, she will give 48 hours notice, unless it is an emergency situation or due to illness.
No liability
Michelle makes no guarantees or warranties, expressed or implied. In no event will Michelle be liable to the client for consequential or special damages. The 1-to-1 session is meant to help inspire, encourage and motivate the client to make positive changes in their life. Any decisions the client makes, and the consequences thereof are the client’s own.
Michelle is not a medical health practitioner. She does not conduct any medical or psychotherapeutic work or diagnoses, rather she offers clients an intuitive, energetic and spiritual perspective to aid self-healing and personal development.